HomeFrequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

User Login

  • How do I access the ICONNHRM system login page?

    To access the ICONNHRM system login page, open your preferred web browser and enter the URL provided by your company's HR department. Alternatively, you may use the provided link on the company's intranet or employee portal.  

  • What login credentials do I need to access ICONNHRM?

    You will need your unique username and password to log in to ICONNHRM. These credentials are typically provided to you by your HR or IT department upon joining the company.  

  • What should I do if I forget my ICONNHRM password?

     If you forget your ICONNHRM password, click on the "Forgot Password" link on the login page. Follow the instructions to reset your password. Alternatively, contact the HR or IT department for assistance in resetting your password.  

  • Can I change my ICONNHRM password?

    Yes, you can change your ICONNHRM password. After logging in, navigate to the “Profile” section, where you should find an option to change your password. Follow the provided instructions to update your password securely. Contact your admin, if any issue arise.

  • Can I change my ICONNHRM username?

    In most cases, you cannot change your ICONNHRM username as it is typically linked to your employee ID or unique identifier. If you need to update your username for any reason, contact the HR or IT department for assistance.  

  • What should I do if I encounter login issues, such as an “Invalid username or password” message?

    If you encounter login issues, first double-check that you have entered the correct username and password. Ensure that you have the correct capitalization and avoid any accidental spaces. If the problem persists, try resetting your password using the "Forgot Password" option. If the issue still persists, contact the HR or IT department for further assistance.  

Attendance

  • Can the ICONNHRM system handle different types of attendance tracking methods?

    Yes, the ICONNHRM system can usually accommodate web-based clock-ins. The system is designed to be flexible and customizable to suit the organization's specific needs.  

  • What should I do if I forget to mark my attendance when I arrive?

    If you forget to mark your attendance upon arrival, inform your immediate supervisor or the HR department as soon as possible. They may be able to assist you in correcting your attendance record.  

  • How do I mark my attendance in the ICONN HRM?

    To mark your attendance, log in to the ICONN HRM using your credentials. Look for the “Log time” and then “Clock-In/Out” option on the dashboard. Click on it and follow the instructions to mark your attendance for the day.  

  • Can I take half-day or full day leave through the ICONN HRM ?

    Yes, you can request time off through the ICONN HRM . Look for the "Leave Request" option, specify the date(s) you wish to take off, and submit the request. Your supervisor will review the request and approve it if it aligns with company policies.  

  • How do I check my remaining leave balance in the ICONN HRM?

    The ICONN HRM typically provides an option to view your leave balance. Look for the "Leave Balance" or "Remaining Leave" section on the dashboard or profile page to check your available leave days.  

  • What should I do if I notice an error in my attendance or leave records?

    If you spot any discrepancies in your attendance or leave records, report it to the HR department immediately. They will investigate the matter and make the necessary corrections if required.  

  • Can I access the ICONNHRM from outside the company’s network?

    If you spot any discrepancies in your attendance or leave records, report it to the HR department immediately. They will investigate the matter and make the necessary corrections if required.  

  • How does the attendance module in the ICONNHRM system work?

    The attendance module typically relies on a combination of manual and automated processes. Employees may use electronic devices (such as biometric scanners, swipe cards, or web-based portals) to record their entry and exit times. The ICONNHRM system then collects and stores this data, allowing administrators to view and manage attendance records.  

  • Can the ICONNHRM system handle different types of attendance tracking methods?

    Yes, the ICONNHRM system can usually accommodate web-based clock-ins. The system is designed to be flexible and customizable to suit the organization's specific needs.  

  • Can the ICONNHRM system track attendance for remote employees?

    Yes, the ICONNHRM system can often handle remote employee attendance tracking. Remote employees can log in through a web-based portal or use other designated methods to record their working hours. The system can capture and store this data for accurate attendance management.  

  • Can the ICONNHRM system handle different shifts or schedules?

    Yes, the ICONNHRM system is designed to handle different shifts and schedules. It allows administrators to set up custom shift patterns, assign employees to specific shifts, and calculate attendance based on those schedules. This ensures accurate tracking of attendance for employees working in various shifts.  

  • Can the ICONNHRM system generate attendance reports?

    Yes, the ICONNHRM system typically includes reporting capabilities. It can generate various attendance reports, such as daily attendance summaries, monthly attendance records, late arrival reports, and absenteeism reports. These reports help managers and HR personnel monitor attendance trends and take appropriate actions if necessary.  

  • Can employees view their own attendance records in the ICONNHRM system?

    Depending on the system's configuration, employees may have limited access to view their own attendance records. They can often check their attendance, working hours, leave balances, and other related information through a self-service portal or employee dashboard within the ICONNHRM system.  

  • Is the attendance data stored securely in the ICONNHRM system?

    A: Yes, the ICONNHRM system prioritizes data security and typically includes measures to store attendance data securely. It may implement encryption, access controls, user authentication, and other security protocols to protect sensitive employee information.  

  • Can the ICONNHRM system integrate with payroll systems?

    A: Yes, many ICONNHRM systems can integrate with payroll systems. By linking attendance data with payroll, the system can automatically calculate employee wages based on attendance records, ensuring accurate and efficient payroll processing.   

  • How can employees request leave or time-off through the ICONNHRM system?

    Depending on the system's features, employees can often request leave or time-off through the ICONNHRM system. They can submit their requests through the employee self-service portal, specify the desired dates, and provide any necessary details. The system then forwards the request to the appropriate managers for approval or rejection.  

Profile Management

  • What is user profile management?

    User profile management refers to the process of creating, updating, and maintaining user profiles within the ICONNHRM system. It involves collecting and storing information about individual employees, such as personal details, contact information, job roles, skills, and performance data.  

  • How do I access the system for user profile management?

    Access to the system is typically granted by the organization's HR department. They will provide you with login credentials, such as a username and password, or direct you to a specific web address or software application.  

  • What information can I find in a user profile within the system?

    A user profile in the system usually contains a range of information about an employee, including their full name, contact details (such as phone number and email address), job title, department, supervisor's name, date of joining the company, and other relevant details.  

  • Can I update my own user profile in the ICONNHRM system?

    Yes, in most cases, employees have the ability to update certain sections of their own user profiles. This may include personal contact information, emergency contacts, and other non-sensitive details. However, some fields, such as job titles or salary information, may require approval from HR or management.  

  • Can I view other employees’ profiles in the ICONNHRM system?

    The accessibility of other employees' profiles depends on the organization's privacy policies and access control settings. In some cases, you may be able to view limited information about other employees, such as their name, department, and job title. However, sensitive information is typically restricted to authorized personnel only.  

  • How often should I update my user profile in the ICONNHRM system?

    It is recommended to update your user profile whenever there are changes to your personal information, job role, contact details, or any other relevant data. Keeping your profile up to date ensures that the information stored in the system remains accurate and can be effectively utilized by HR and other departments.

  • Can I request changes to my user profile through the ICONNHRM system?

    Depending on the organization's policies, you may be able to request changes to your user profile through the ICONNHRM system. This could involve updating personal information, requesting a change in job title, or providing additional details. However, certain changes may require approval from HR or management.

  • What should I do if I encounter issues or errors in my user profile within the ICONNHRM system?

    If you encounter any issues or errors in your user profile, you should reach out to your HR department or the system administrator responsible for managing the ICONNHRM system. They will be able to assist you in resolving any problems and ensuring that your profile is accurately represented in the system.

Leave Management Module

  • How does the ICONNHRM system handle leave management?

    The ICONNHRM system provides a centralized platform where employees can submit their leave requests electronically. Managers and HR personnel can then review and approve/reject these requests through the system. It also allows for easy tracking of leave balances, accruals, and employee attendance records.

  • Can employees view their leave balances and accruals in the ICONNHRM system?

    Yes, the ICONNHRM system provides employees with access to their leave balances and accruals. They can log in to the system and check their available leave days, the number of days taken, and any upcoming leave requests.

  • How can employees request leave through the ICONNHRM system?

    Employees can submit leave requests by logging into the ICONNHRM system and accessing the leave management module. They can specify the type of leave (such as vacation, sick leave, or personal leave), the requested dates, and any additional comments or supporting documents if required.

  • What happens after an employee submits a leave request?

    A: Once an employee submits a leave request, it is routed to their respective manager or supervisor for review. The manager can access the system, review the request details, and approve or reject it based on the organization's leave policies and the employee's availability.

  • Can employees track the status of their leave requests?

    A: Yes, employees can track the status of their leave requests through the ICONNHRM system. They can see whether the request is pending, approved, rejected, or if any additional information or changes are required. The system may also send automated notifications or emails to keep employees updated on the status.

  • Can the ICONNHRM system handle different types of leave, such as paid time off (PTO), sick leave, or maternity leave?

    Yes, the ICONNHRM system can handle various types of leave. Organizations can configure the system to support different leave categories, including PTO, sick leave, maternity leave, paternity leave, and more. Each category may have its own rules, accrual rates, and eligibility criteria.

  • Does the ICONNHRM system provide leave reports for managers and HR personnel?

    Yes, the ICONNHRM system typically offers reporting functionalities. Managers and HR personnel can generate reports on employee leave balances, usage patterns, trends, and other relevant data. These reports can assist in decision-making, resource planning, and ensuring compliance with leave policies.

  • Can the ICONNHRM system integrate with other HR or payroll systems?

    Integration capabilities vary depending on the specific ICONNHRM system in use. However, many modern ICONNHRM systems offer integration options with other HR or payroll systems. This allows for seamless data exchange and synchronization, ensuring accurate records and streamlined processes.

Manager Self Services

  • What is the Manager Self Service module in the ICONNHRM system?

    The Manager Self Service module in the ICONNHRM system is a feature that allows managers to perform various HR-related tasks and access relevant information within the system. It provides managers with the ability to handle tasks such as leave management, and access to employee records.

  • How do I access the Manager Self Service module in the ICONNHRM system?

    To access the Manager Self Service module, you can log in to the ICONNHRM system using your manager credentials. Once logged in, you should see a dedicated section or tab for the Manager Self Service module. Clicking on that tab will take you to the module's dashboard.

  • What tasks can I perform using the Manager Self Service module?

    The Manager Self Service module offers a range of features and tasks that managers can perform, including:

    Reviewing and approving employee leave requests.

    Accessing employee records and updating relevant information.

    Viewing team calendars and schedules.

  • How secure is the Manager Self Service module and the data it contains?

    The ICONNHRM system, including the Manager Self Service module, is designed with security in mind. It employs various security measures, such as encryption, access controls, and user authentication, to protect the data stored within the system. The system may also offer role-based access, ensuring that only authorized individuals can view and modify sensitive information.

  • What if I encounter technical issues or need assistance while using the Manager Self Service module?

    If you encounter technical issues or require assistance while using the Manager Self Service module, you should reach out to your organization's IT support or HR department. They will be able to provide guidance, troubleshoot any problems, and ensure that you can effectively utilize the module.

Employee Self Service

  • What is the Employee Self-Service (ESS) module?

    The Employee Self-Service (ESS) module is a component of the ICONNHRM system that empowers employees to access and manage their personal HR-related information and perform various self-service tasks. It provides employees with a user-friendly interface to view and update their personal details, view pay stubs, request time off, and more.

  • How do I access the Employee Self-Service module?

    To access the Employee Self-Service module, you typically need to log in to the ICONNHRM system using your unique username and password. Your HR department will provide you with the necessary login credentials. Once logged in, you can navigate to the Employee Self-Service section or module within the system.

  • What information can I view and update through the Employee Self-Service module?

    The specific information you can view, and update may vary depending on your organization's configuration. However, common features of the Employee Self-Service module include viewing and updating personal information (such as contact details, emergency contacts, and banking information), reviewing and printing pay stubs, accessing tax documents, managing benefits enrollment, and submitting time-off requests.

  • Can I access the Employee Self-Service module from outside the office?

    A: Yes, in most cases, the Employee Self-Service module is accessible remotely. You can access it from any device with an internet connection, such as a personal computer, laptop, tablet, or smartphone. This allows you to view and update your HR-related information even when you're not physically present at the office.

  • How secure is the Employee Self-Service module?

    The ICONNHRM system, including the Employee Self-Service module, is designed with security measures in place to protect your personal information. This may include encryption, secure authentication protocols, and role-based access control. However, it's essential to follow best practices to safeguard your login credentials and not share them with unauthorized individuals.

  • What should I do if I forget my password for the Employee Self-Service module?

    If you forget your password, most ICONNHRM systems provide a "Forgot Password" or "Reset Password" option on the login page. Clicking on this link will typically prompt you to enter your username or registered email address. The system will then guide you through the process of resetting your password, usually by sending a password reset link or temporary password to your email.

  • Can I request time off through the Employee Self-Service module?

    Yes, the Employee Self-Service module often includes a feature for requesting time off. Depending on your organization's policies and configuration, you may be able to view your available vacation or paid time off balance, select the desired dates for your leave, and submit the request electronically. The module may also show the status of your request and any approved or pending time off.

Employee Journey

  • How does the ICONNHRM system support promotions?

    The ICONNHRM system simplifies the promotion process by providing a centralized platform to manage promotion requests and approvals. HR managers can define promotion criteria, evaluate eligible employees, and make informed decisions based on performance records and other relevant data. The system ensures transparency and accuracy throughout the promotion process.

  • Can the ICONNHRM system handle rehiring processes?

    Yes, the ICONNHRM system can handle rehiring processes. When a former employee re-applies for a position, the system can retrieve their previous employment data, including performance records and training history. This helps HR departments assess the suitability of rehiring candidates and streamline the onboarding process.

  • How does the ICONNHRM system manage transfers?

    The ICONNHRM system facilitates the transfer process by automating the transfer request and approval workflow. Employees can submit transfer requests through the system, and HR managers can review and approve these requests based on various criteria, such as job availability and employee qualifications. The system ensures a smooth transition by updating employee data and notifying relevant departments about the transfer.

  • Can the ICONNHRM system handle resignations?

     Yes, the ICONNHRM system can manage the resignation process. When an employee submits a resignation, the system captures the relevant information, updates the employee's status, and triggers appropriate workflows such as exit interviews, clearance processes, and the retrieval of company assets. The system helps HR departments efficiently handle the resignation process and maintain accurate records.

  • Is the ICONNHRM system customizable to our organization’s needs?

    Yes, the ICONNHRM system can be customized to align with your organization's specific requirements. It can be configured to include relevant fields, workflows, and processes that suit your HR policies and practices. Customization options may vary depending on the software vendor and the capabilities of the system.

  • How do I bulk upload employee data into the ICONNHRM system?

    To bulk upload employee data, you can typically use a specific format, such as a CSV (Comma-Separated Values) file, to input information like employee names, contact details, job titles, etc. Then, within the ICONNHRM system, there should be an option to import or upload this file to populate the employee records in bulk.

  • Can I perform bulk promotions or transfers using the ICONNHRM system?

    Yes, most ICONNHRM systems provide functionality for bulk promotions or transfers. You can select multiple employees and specify the new positions or departments they should be promoted or transferred to. The system will then process these changes for all selected employees simultaneously.

  • How do I upload my profile information to the ICONNHRM system?

    Generally, the ICONNHRM system allows employees to update their profile information themselves. You can log in to the system using your credentials and navigate to the profile section. From there, you should find options to edit and update details such as contact information, qualifications, work experience, and more. Save your changes to ensure your profile is updated in the system.

  • Are there any specific guidelines or formats for profile uploading in the ICONNHRM system?

    The ICONNHRM system may have specific guidelines or formats for uploading profile information. These guidelines could include file size restrictions, accepted file formats (e.g., PDF, DOCX), or specific fields that need to be filled out. It is recommended to refer to the system's user guide or contact your HR department for any specific instructions.

Organization Planning

  • How can I visualize and manage my organization’s structure using the ICONNHRM system?

     You can use the organization structure and create the structure directly.

  • Can I create and manage reporting lines within the ICONNHRM system?

    Yes, the charts can be arranged accordingly.

  • Is it possible to make changes to the organization’s hierarchy through the ICONNHRM system?

    Yes, Admin can change the hierarchy.

Document Manager

  • What is the Document Manager Module in the ICONNHRM System?

    The Document Manager Module is a component of the ICONNHRM System that allows users to store, organize, and manage documents related to employees, such as resumes, contracts, performance reviews, and training certificates.

  • How can I access the Document Manager Module?

    You can access the Document Manager Module through the ICONNHRM System's user interface. Depending on the system's configuration, you may need to log in using your credentials and navigate to the document management section.

  • What types of documents can be stored in the Document Manager Module?

    The Document Manager Module supports a wide range of document types, including PDF files, Word documents, Excel spreadsheets, images, and more. You can upload and store any document relevant to your employees' records.

  • How do I upload a document to the Document Manager Module?

    To upload a document, navigate to the Document Manager section, click on the "Upload" button, and select the file from your computer or network drive. Provide any necessary metadata or tags to help categorize the document for easy retrieval.

  • Can I search for documents in the Document Manager Module?

    Yes, the Document Manager Module provides a search functionality to help you find specific documents. You can search by keywords, document name, employee name, or other criteria depending on the system's configuration.

  • Can I organize documents into folders or categories?

    Yes, the Document Manager Module allows you to create folders or categories to organize your documents. You can create a folder structure based on your organization's needs, such as by department, employee type, or document type.

  • Can I restrict access to certain documents in the Document Manager Module?

    Yes, the ICONNHRM System provides access control features, allowing you to set permissions and restrict access to documents based on user roles or specific user accounts. This helps maintain data privacy and security.

  • Can I integrate the Document Manager Module with other systems or software?

    The ICONNHRM System and its Document Manager Module can often integrate with other software solutions, such as enterprise content management systems, payroll systems, or collaboration platforms. Integration capabilities depend on the specific configuration and customization options of the ICONNHRM System.

Settings - Employee Field

  • What are Employee Fields in the ICONNHRM settings?

    Employee Fields refer to the various data points that can be captured and stored for each employee in the ICONN HRM . These fields help HR departments manage and track essential information about their workforce.

  • What is the purpose of the Employment Status field?

    The Employment Status field tracks the current employment status of each employee, such as "Full-time," "Part-time," "Contractor," "Intern," etc.

  • Can I add custom employment status options?

    You can customize employment status options to match your organization's specific terminology or requirements.

  • How is the Job Title field used in the system?

    The Job Title field represents the official designation or role of each employee within the organization.

  • Is it possible to set up a hierarchy of job titles?

    Yes, the system allows you to configure job title hierarchies, enabling you to create a clear organizational structure.

  • What does the Job Category field signify?

    The Job Category field groups similar job titles or positions under specific categories, making it easier to manage and analyze employee data.

  • Can I add new job categories as our organization grows?

    Yes, you can typically add new job categories as your organization's structure evolves.

  • What is the Notice Period Configuration used for?

    Notice Period Configuration sets the amount of time an employee or employer must give before terminating employment.

  • Can different notice periods be assigned based on job roles?

    Yes, the system allows you to assign different notice periods based on factors such as job category, or employment status.

  • How is the Location field utilized in the ICONN HRM ?

    The Location field stores the physical location where each employee works, such as office branch

  • What is the purpose of the Nationality field?

    The Nationality field stores the nationality or citizenship information of each employee.

  • Is it possible to add multiple nationalities for employees with dual citizenship?

    Yes, our ICONN HRM allow you to add multiple nationalities for employees who hold dual citizenship.

  • How is the Marital Status field used in the ICONN HRM?

    The Marital Status field captures the marital status of each employee, such as "Single," "Married," "Divorced," etc.

  • Can employees update their marital status as needed?

    Yes, employees can typically update their marital status information if it changes.

  • What does the Gender field signify in the ICONN HRM?

    The Gender field records the gender identity of each employee, such as "Male," "Female," "Non-binary," etc.

  • Is it possible to make the Gender field non-mandatory or use custom gender options?

    Yes, Can provide custom gender options to be more inclusive.

  • What is the purpose of the Relationship field in the ICONN HRM?

    The Relationship field can be used to track an employee's relationship to other individuals within the organization, such as "Manager," "Supervisor," etc.

  • Can I customize relationship options based on our organizational structure?

    In many ICONN HRM s, you can customize relationship options to match your organization's unique reporting hierarchy.

  • What are Salary Components in the ICONN HRM?

    Salary Components are the different elements that make up an employee's total compensation, such as basic salary, allowances, bonuses, etc.

  • Can I add or modify Salary Components to suit our compensation structure?

    Depending on the ICONN HRM 's capabilities, you can often add or modify Salary Components to align with your organization's compensation policies.

  • How are Pay Grades used in the ICONN HRM?

    Pay Grades group employees into predefined salary ranges based on their job roles or performance levels.

  • Can I assign different pay grades to employees within the same job title?

    Yes, you can usually assign different pay grades to employees within the same job title based on factors like experience, performance, or tenure.

  • What does the Employee Number Configuration refer to?

    The Employee Number Configuration sets up the format and rules for generating unique employee identification numbers.

  • Can I customize the employee number format to match our organization’s preferences?

    Yes, most ICONN HRM s allow you to customize the employee number format, including prefixes, numeric sequences, and other elements, to suit your organization's needs.

Settings - Access Levels

  • What are Access Levels in the ICONN HRM ?

    Access Levels in the ICONN HRM refer to the different permission levels that can be assigned to users, allowing them to access specific features and data within the system.

  • How many Access Levels are available in the ICONN HRM?

    The number of Access Levels may vary depending on the ICONN HRM being used. Generally, there are multiple Access Levels, such as Admin, Manager and Employee.

  • What is the role of the “Admin” Access Level?

    The "Admin" Access Level usually has the highest level of access and control over the ICONN HRM. Administrators can configure settings, manage users and roles, and access sensitive data.

  • What permissions does the “Manager” Access Level typically have?

    The "Manager" Access Level usually grants access to functions like team management, employee performance reviews, and some administrative tasks. However, it might have limitations compared to the "Admin" level.

  • What is the scope of the “Employee” Access Level?

    The "Admin" Access Level usually has the highest level of access and control over the ICONN HRM . Administrators can configure settings, manage users and roles, and access sensitive data.

  • Can Access Levels be customized to suit our organization’s needs?

    Access Levels can be customized to align with your organization's specific requirements. Administrators can modify permissions and create new roles as needed.

  • How do I assign Access Levels to users?

    ICONN HRM administrators can assign Access Levels to users through the system's Setting configuration interface. Typically, this involves selecting the user and assigning the appropriate role or Access Level.

  • Can a user have multiple Access Levels simultaneously?

    A user might be assigned multiple roles or Access Levels to accommodate their responsibilities within the organization.

System Settings - Users

  • Who are “Users” in the context of the ICONN HRM?

    In the ICONN HRM , "Users" are individuals who have access to the system, typically employees and other personnel who need to interact with the system for various HR-related activities.

  • Can users have different access levels or roles within the ICONN HRM?

    Yes, users can be assigned different Access Levels or roles based on their responsibilities and requirements within the organization.

  • Can users be deactivated or removed from the ICONN HRM?

    Yes, ICONN HRM administrators can deactivate or remove users from the system. Deactivating a user typically suspends their access temporarily, while removal permanently deletes their account and associated data.

System Settings - User Role

  • What are User Roles in the ICONN HRM?

    User Roles in the ICONN HRM are predefined sets of permissions that determine what specific actions and data a user with that role can access and perform within the system.

  • How are User Roles different from Access Levels?

    Access Levels represent broader categories of permissions, while User Roles offer more granular control over the actions and data a user can access. A User Role is typically associated with a specific job function or responsibility.

  • Are User Roles customizable in the ICONN HRM?

    Yes, most ICONN HRM s allow customization of User Roles. Administrators can modify existing roles or create new ones to align with the organization's unique requirements.

  • What are some common examples of User Roles in an ICONN HRM?

    Common User Roles in an ICONN HRM may include Manager, Administrator, and General Employee.

  • How do User Roles affect data privacy and security in the ICONN HRM?

    User Roles play a crucial role in ensuring data privacy and security. By assigning appropriate roles, access to sensitive information is restricted only to authorized personnel, reducing the risk of data breaches.

  • How do I assign User Roles to users?

    ICONN HRM administrators can assign User Roles to users by navigating to the settings – Access Level section and selecting the appropriate roles for each user.

  • What should I do if I need a new User Role that doesn’t exist in the system?

    If you require a new User Role that is not available in the system, contact your ICONN HRM 's support team or administrators. They can work with you to create a custom User Role tailored to your specific needs.

System Settings - Shift Configurations

  • What are Shift Configurations in the system?

    Shift Configurations refer to predefined rules that dictate the working hours, and other scheduling details for various shifts within an organization.

System Settings - Day Type

  • What are Day Types, and how are they used in the ICONN HRM?

    Day Types are categories used to classify different types of workdays, such as regular workdays, weekends, holidays, or special event days. They help in organizing and managing work schedules efficiently.

  • Can I add new Day Types to the system?

    Yes, you can add new Day Types to the ICONN HRM . This allows you to categorize different days based on your organization's specific requirements.

  • How can I assign specific shifts to different Day Types?

    To assign shifts to different Day Types, access the Shift Configurations section, select the desired Shift Configuration, and then associate the appropriate Day Type with the shift.

  • Is it possible to set different pay rates for specific Day Types?

    Yes, the ICONN HRM allows you to set different pay rates for various Day Types. This enables accurate payroll calculations based on the type of day an employee works.

System Settings - Pay Types

  • What are Pay Types, and how do they function in the ICONN HRM?

    Pay Types represent different types of compensation, such as regular salary, overtime, bonuses, or commissions. They help with accurately recording and managing employee payments.

  • Can I add new Pay Types to the system?

    Yes, you can add new Pay Types to the ICONN HRM to cater to your organization's unique compensation structure.

System Settings - Work Calendars

  • What are Work Calendars, and how are they used in the system?

    Work Calendars represent predefined schedules for a specific time period, typically covering a month or a year. They help in planning and managing employee work hours and days off.

  • Can I create multiple Work Calendars for different groups or locations?

    Yes, you can create multiple Work Calendars to accommodate different groups, departments, or locations within your organization.

  • What happens if there’s a change in the Work Calendar during the year?

    If there's a change in the Work Calendar during the year, the ICONN HRM typically allows you to update the calendar. You may need to adjust employee schedules accordingly and ensure accurate tracking of working hours and leave days.

System Settings - Work Patterns

  • Can I create custom Work Patterns for different departments or employees?

    Yes, you can create custom Work Patterns to suit the specific needs of different departments or individual employees.

  • How do I apply Work Patterns to employees?

    In the system, navigate to the Work Patterns section, select the relevant pattern, and then assign it to the appropriate employees or job roles.

  • Can I make changes to existing Work Patterns without affecting employee schedules?

    Yes, the system allows you to make changes to existing Work Patterns. However, it's essential to communicate any modifications to employees to avoid confusion in their work schedules.

System Settings - Work Shifts

  • How does the ICONN HRM handle overlapping Work Shifts for employees with multiple job roles?

    The system typically ensures that employees do not have overlapping Work Shifts for different job roles. It helps prevent scheduling conflicts and ensures effective workforce management.

  • Can I adjust the timing and duration of Work Shifts?

    Yes, you can adjust the timing and duration of Work Shifts within the configured Shifts.

  • Is it possible to assign employees to specific Work Shifts manually?

    Yes, you can manually assign employees to specific Work Shifts if necessary. However, the systems also offer automated scheduling options based on predefined rules.

System Settings - Work Pattern Assign

  • What is Work Pattern Assign, and how does it differ from Shift Assign?

    Work Pattern Assign allows administrators or managers to assign predefined Work Patterns to employees, covering their schedules over extended periods, such as weeks or months.

  • How do I assign Work Patterns to employees using the ICONN HRM?

    Access the Work Pattern Assign section, select the employee, and then choose the appropriate Work Pattern to assign to them.

  • Can employees request changes to their assigned Work Patterns?

    Yes, employees can request changes to their assigned Work Patterns. These requests typically go through an approval process by supervisors or HR personnel.

  • What happens if an employee’s Work Pattern needs to be adjusted?

    If an employee's Work Pattern needs to be adjusted, HR administrators can modify the assignment, and the employee will be notified of the change. It's crucial to communicate any alterations to avoid confusion or disruptions to the employee's schedule.

Features

Copyright: © 2023. All Rights Reserved.

A Product of Kerner Norland